Hi @pannag17,      This is not a normal workflow.  If you have an enterprise or teams license, ask your Admin to open a support ticket via the Admin console, and a dedicated support person will contact you.    Alternatively, you can post such a question here: https://adobe.ly/45UgUI0   Best regards, Tariq | Adobe Community Team ... View more

Looks like things are running smoothly now, Raymond@Nedap! We look forward to hearing how the testing went with other users on your end. Have a nice weekend! Best regards, Tariq | Adobe Community Team ... View more

Hi @nadjam11659377,    Sending you a private message.  Best regards, Tariq | Adobe Community Team ... View more

Hi @wojciech_6983,    Sorry for the troubled experience, and thank you for reaching out.  This is a known issue; however, the issue is not reproducible in-house. Please ensure Acrobat is up-to-date.  To check for any pending updates, launch Acrobat, then select Help > Check For Updates.   If the issue is still reproducible after installing updates, please share diagnostic logs: To collect the logs: Download and run the Diagnostics Utility from:  https://adobe.ly/49Aqhha Click on Start Diagnostics. Ensure advanced logging is checked. Launch Acrobat, reproduce the issue with your file. Once done, click Stop Monitoring. Copy the Log ID and share it with us. Also, let us know if it is possible to connect over a MS Teams meeting, so we may arrange a between with product engineering to triage this issue. Best regards, Tariq | Adobe Community Team ... View more

Hi @MrTech86,    An update: The product team thoroughly reviewed this issue and was unable to reproduce it. Let's try the following:    First Scenario: Open a PDF file created using Acrobat 1. Open a PDF file in the MS Edge Extension. 2. Try singing it.  3. Save it.  4. Try opening it again. Check if the issue is reproducible.    Second Scenario: Open a PDF that may not be created using Acrobat. 1. Open a PDF file in the MS Edge Extension. 2. Try singing it.  3. Save it.  4. Try opening it again. Check if the issue is reproducible.    If the issue is reproducible in either case, please share a file with us and let us know which scenario it was.  And if the issue is still reproducible, we will arrange an MS Teams meeting to invite product engineering to triage it further on your machine.    Best regards, Tariq | Adobe Community Team ... View more

Hi @nadjam11659377   Thanks for reaching out.  The only possible explanation is that your Acrobat installer is customized.    Let's try the following, and let us know how it works:  1. Uninstall Acrobat using the cleaner tool: https://adobe.ly/4qVdGwb 2. Restart your machine if possible.  3. Download Acrobat: https://adobe.ly/4sIsIXL 4. Reinstall and check.    If the issue persists, ask your IT admin to open a support ticket via the admin console, considering your organization has a Team or Enterprise-level agreement.   Best regards, Tariq | Adobe Community Team ... View more

Thanks for the response.  I am assuming this won't work unless users are signed in. However, I will discuss this with product engineering, who can provide a more accurate assessment of the extension's workability for us.  This may take some time, once I have an update. I will keep this discussion updated.  Best regards, Tariq | Adobe Community Team ... View more

Appreciate you taking the time to keep this discussion updated, @Pranav_Saxena! Glad to hear that it is working for you now with the latest update.  Adobe licensing takes hardware IDs into account. When using Time Machine to copy installed apps, it causes licensing failures that lead to crashes on launch. That is why I asked the question.   Please let us know if you have any further questions. And thank you for your patience.  Best regards, Tariq | Adobe Community Team ... View more

Hi  Thank you for reaching out, and I apologize for the trouble you experienced.  Please visit this featured post, which will answer your question: https://adobe.ly/4sEL8Zq   Best regards, Tariq | Adobe Community Team ... View more

Hi @jordan_4631,      Thank you for reaching out, and I appreciate you taking the time to bring this to my attention.   Wait for further input from community users and domain experts. From what you’ve described, the issue may be related to how the watermark is structured within the PDF. In some cases, if a watermark isn’t tagged properly or is placed in a way that overlaps text layers, it can interfere with screen readers or cause accessibility check failures.   In the meantime, here are a few quick pointers that may help: Ensure the watermark is added as a background element rather than a foreground object. Confirm that the watermark is marked as a decorative artifact, so screen readers ignore it. Run Accessibility Check → Reading Order, which can often reveal layering issues caused by watermarks. Let us know how it works. Best regards, Tariq | Adobe Community Team ... View more

Hi @Andy38258046c0sd,    Thanks for the update.  Arial fonts are usually available with the OS itself. You can check the font folder to see if the fonts are available. Additionally, you should verify the font permissions to determine if you are permitted to embed those fonts. To check about how to embed fonts, please visit this help page: https://adobe.ly/3LGJx4y   Also, it is advised in situations like this to go to the source document and change the font used, and then convert the document to PDF format. Best regards, Tariq | Adobe Community Team ... View more

Hi @pierret18811376,    Sorry for the delayed response. I somehow missed this discussion Fill and Sign, is definitely an option. However, you may not be able to resize the signature after it has been applied.    You can try and test, of course, to check if that fits your requirements.  Best regards, Tariq | Adobe Community Team ... View more

Hi Dmitry,    This is part of the application and can't be disabled or restriction for installation.    Best regards, Tariq | Adobe Community Team ... View more

Thanks for the clarification, @MrTech86.  One last question before we reach out to the product engineering on this. Are users signed in when they are using the sign-in option? The user preferences in this case are usually stored online(which includes signature identity).  Thank you for your patience.  Best regards, Tariq | Adobe Community Team ... View more

Hi @Pranav_Saxena,      Try enabling the root account and check if the issue is reproducible.  I am using a Mac, and this issue is not reproducible on my end. Have you used Time Machine to transfer data to a new machine?   If the issue is still reproducible, please contact support, and they may log a bug.    Best regards, Tariq | Adobe Community Team ... View more

Hi @simon_2891,    I understand. Could you please share the following details: Acrobat version installed:  https://adobe.ly/3PQQ7nE OS name and version. Screen recording showing the problem.  More importantly, we would require the file to test this issue at our end. If you can't share the file publicly, upload files to any cloud drive and share the link via private message. To send a private message, click the envelope icon in the top-right corner.   Best regards, Tariq | Adobe Community Team ... View more

Hi @simon_2891,    Thank you for sharing the video and providing more details.  It appears that you are not utilizing Acrobat functionality for converting PPT to PDF format.    Click on the Acrobat Menu (Ribbon) and then click on Create. This way, you will access Acrobat functionality for converting PPT to PDF format. And check if that helps.    Alternatively, you can launch Acrobat, then select Menu > File > Create > PDF from File, select the file, and follow the instructions.    Let us know how it works.     Best regards, Tariq | Adobe Community Team ... View more

HI @SimplyAli,    Thanks for reaching out. You can check Acrobat PDF Services instead: https://adobe.ly/3YCVHOT Let us know if you have further questions. Best regards, Tariq | Adobe Community Team ... View more

Hi @Pranav_Saxena,     Sorry for the crash. Thanks for the details. On macOS, a launch crash with EXC_BAD_ACCESS usually points to a bad startup state, a 3rd‑party plug‑in, or an activation issue. Please try: Update Acrobat from Creative Cloud Desktop (or Help → Check for Updates if you can open it briefly). Safe Boot your Mac and launch Acrobat once; if it opens, a background extension may be involved. Reset Acrobat preferences: quit Acrobat and remove ~/Library/Preferences/com.adobe.Acrobat*.plist and ~/Library/Application Support/Adobe/Acrobat/DC/Preferences , then relaunch. Temporarily move any plug‑ins from /Applications/Adobe https://adobe.ly/3LnW9h3 and ~/Library/Application Support/Adobe/Acrobat/DC/Plug-ins/ Then, relaunch (many startup crashes are caused by plug-in  conflicts). If the dock shows Acrobat but no window appears, use Window → Zoom or disconnect any extra monitors and retry. If the issue persists, collect diagnostics (with advanced logging enabled) and macOS crash logs, upload them to a cloud drive, and share the link and Log ID here. We’ll analyze the logs and advise next steps. Additionally, try uninstalling Acrobat using the Acrobat Cleaner Tool: https://adobe.ly/4sEynhm. Once uninstalled, try restarting the machine if possible, reinstalling the app, and checking the issue.      Best regards, Tariq | Adobe Community Team ... View more

Hi @profputr,    The page/pages you are going to extract, will those pages always be at a particular page number?   Action Wizard + JavaScript (extract one page per file) What it does: For every PDF you run the Action on, it extracts a single page (you choose which: first, last, or a specific number) and saves a new 1‑page PDF next to the original file.   How to set up Open Tools → Action Wizard → New Action… Under More Tools, add Execute JavaScript. (Optional) Add a Save step at the end if you prefer to suppress prompts. Set Files to be processed to “Ask When Action Is Started” so you can select a folder. Paste one of the scripts below. // Extract a specific page (e.g., page 1) from each input PDF // Run inside Action Wizard (batch context)   (function () {     // Page to extract (0-based index). 0 = first page.     var targetPage = 0;       // Skip if the doc doesn't have that many pages     if (this.numPages <= targetPage) {         console.println("Skip (too few pages): " + this.path);         return;     }       // Build output path next to the source (filename_p{N}.pdf)     var srcPath = this.path;     var dot = srcPath.lastIndexOf(".");     var base = (dot > 0) ? srcPath.substring(0, dot) : srcPath;     var outPath = base + "_p" + (targetPage + 1) + ".pdf";       // Extract just that page     this.extractPages({         nStart: targetPage,         nEnd: targetPage,         cPath: outPath     });       console.println("Extracted page " + (targetPage + 1) + " → " + outPath); })();     You can adjust the script accordingly to extract the page number you want.    // Extract the first page (index 0) from each input PDF   (function () {     if (this.numPages < 1) return;       var srcPath = this.path;     var dot = srcPath.lastIndexOf(".");     var base = (dot > 0) ? srcPath.substring(0, dot) : srcPath;     var outPath = base + "_p1.pdf";       this.extractPages({         nStart: 0,         nEnd: 0,         cPath: outPath     });       console.println("Extracted first page → " + outPath); })();     Best regards, Tariq | Adobe Community Team ... View more

Hi @pannag17,     Thanks for flagging this—sorry it’s diverting prints to the wrong device. Please try these steps: Use the full /t syntax with quotes for all arguments: Example: AcroRd32.exe /t "C:\Path\file.pdf" "Printer name" "Printer driver" "Printer port" You can list the exact names via wmic printer get Name,DriverName,PortName . In Windows Settings, turn off “Let Windows manage my default printer,” then confirm your driver and port match the printer properties. Close Acrobat/Reader and reset preferences (remove %AppData%\Adobe\Acrobat[ Reader]\DC\Preferences ), then retry the /t command. If it still routes to the last UI‑selected printer, run Help → Repair Installation in Acrobat. If the issue persists, please share the exact command you’re using and the printer’s Name/Driver/Port as shown by wmic . We’ll use that to reproduce and advise next steps.     Best regards, Tariq | Adobe Community Team ... View more

Hello,    Thank you for the report, and we apologize for the trouble. Please check these quick steps first: Update Acrobat: Help → Check for Updates. Sign out/in of Acrobat, then go to Home → Add file storage → SharePoint and sign in with your work account. If it still fails, repair the installation: Help → Repair Installation. If your org manages Microsoft 365: ask your admin to confirm that users can consent to the Acrobat/Adobe Document Cloud enterprise app (or apply Admin consent) and that Conditional Access policies aren’t blocking app sign‑ins. If the issue persists, please run the Diagnostics Utility (with advanced logging enabled), reproduce the error, and share the Log ID with us via a private message so we can investigate further.   To send a private message, click the envelope icon in the top-right corner.   Best regards, Tariq | Adobe Community Team ... View more

Hi @MrTech86,    I have checked your account using the email ID registered in the Adobe Community. And i couldn't find any active subscription.  Could you try signing in here https://adobe.ly/4pH7ozm and let us know if you can find the signature identity here?   Also, while reviewing the recording, I notice that "Start free trial" is displayed. That tells me you don't have an active subscription. Please check if you have a different email ID where the Adobe Acrobat subscription is active. Best regards, Tariq | Adobe Community Team ... View more

Appreciate the quick response, @cj_0168.  If you are using a Windows machine, try repairing the app and check if that fixes the issue. To repair, launch Acrobat, then select Menu > Help > Repair Installation.      If the issue remains reproducible, please help us with the logs.    Best regards, Tariq | Adobe Community Team ... View more

Hi Robert,    Thanks for your response.  As I mentioned earlier, if a non-standard font is used or a subset of fonts is used. The application names the font randomly to avoid any font-related clashes.  To avoid this problem, ensure that you embed fonts properly when converting a Word document to PDF using Acrobat. Alternatively, you can embed the fonts in a PDF, if you have embed rights on the font: https://adobe.ly/49cG7Qa   This may also occur with other fonts; the key point is to ensure that the fonts are properly embedded in the PDF when converting the file to PDF format. Best regards, Tariq | Adobe Community Team ... View more

Thanks for the response. I can understand. I have sent you a private message. Please check and respond when you get a chance.   Best regards, Tariq | Adobe Community Team ... View more

Hi @cj_0168,    Thank you for reaching out, and sorry for the trouble you experienced.  Please ensure that your copy of Adobe Acrobat is up to date. To check for any pending updates, launch Acrobat and then select Help > Check For Updates.   Also, could you please share a zip folder with us that includes all the files? What could be the average total size of the files?   To help us investigate the issue further, could you please share the diagnostic logs?    To collect the logs: Download and run the Diagnostics Utility from:  https://adobe.ly/4sCCquQ Click on Start Diagnostics. Ensure advanced logging is checked. Launch Acrobat, reproduce the issue with your file. Once done, click Stop Monitoring. Copy the Log ID and share it with us. We would require crash logs: https://adobe.ly/49LgDJP Upload logs to any Cloud Drive(One Drive, Google Drive, Dropbox, etc) Best regards, Tariq | Adobe Community Team ... View more

It is likely that when you hit Edit, your account got synced again for subscription verification, and that may have done the trick.   @MrTech86 - You may give it a try and let us know if that helps. Also, as Meenakshi mentioned, try a different browser and let us know how it works. Best regards, Tariq | Adobe Community Team ... View more

Hi @yannis_5500,    Happy New Year! Sorry for the delayed response. Given that you have a custom workflow and there are a few variables that I can test at my end.  If you have an Acrobat Enterprise agreement with Adobe, you may ask Admin to open a support ticket via the Admin console, and a dedicated support team will contact you.  This issue can't be addressed here. Additionally, you may need to have that macro reviewed; there is a possibility that the functionality may have been broken due to an update, or the requirement for the macro to work may have changed - just assuming.   Best regards, Tariq | Adobe Community Team ... View more